When the mountain will not come to Muhammad, Muhammad must to mount, say the traders and increasingly posing as customers in their homes. Previously, people in the household welcomed ordered masseur and hairdresser. Then came the era of pre-announced visits peddler, financial advisors and insurance agents. In recent years, most circumvents home uninvited energy traders and representatives of operators. Enter into direct sales as well as new services such as the so-called tariff optimization in telecommunications. Who would not want to pay less for internet, save on calls and SMS? But, as the saying goes, every discount worth something.
Consumers can negotiate discounts alone. Sometimes you just pick up the phone or go to a branch and favorable conditions are in the world.
Services are "professional optimization" really a bargain? What actually lie? The company attracts Korektel on the website potential customers to save 30-60% off the regular monthly spending. 'Commission is calculated from four or six times monthly discounts negotiated for the year (ie 1/3 or ½ negotiated annual savings + VAT 21%). But is it worth it? "Deputy Korektelu performs a simple audit - on the spot sees a contract and submission of the bill. When it decides on the amount of discounts - surprisingly after him again the consumer has signed contract and completed her remuneration. And sometime in the future is to make a call to the operator for consumers to reduce spending on telecommunications services provided. Costs of this call, the customer pays, "said Luke Green, head of the legal department dtest.
In the agreement the company is highlighted information that does not belong to the merchant fee, fails if the optimization of telecommunication services with its operators. However, if the discount negotiated or not, that's the customer informs the trader. Vice versa Terms oblige the customer-provided discount inform Merchant, ie the person who had it done. If the customer fails to fulfill the obligation surprising, the trader is entitled to commission even though they failed or did not even have to try.
The contract excludes the consumer's right to cancel the contract within the 14-day period. This law, however, applies to contracts for the provision of services. The statutory exception is when a consumer wishes to express fulfillment services during the withdrawal period, it does not mean that the consumer has the right to lose the contract is signed. According to the Consumer Rights Directive must be interpreted this exception so that the consumer may cancel the contract until the full provision of services.
Negotiate more favorable terms is essentially a variation of the subscription. Order for this change could not occur during a phone call, you need to be authorized caller. To verify the identity of the customer is required to provide your password to confirm both T-Mobile and Vodafone. Although it does not provide the consumer password grants full powers to the trader and transmits its important personal data. For example, home number listed for subscription with your service. "Anyone who knows these data, it is sufficient to say that the password is forgotten and the path to any changes in your tariff is open to him. It is therefore important to caution in the case of completely unknown dealer to whom they entrust the key to your fare "warns Luke Green.
Source: tz dTest.cz